Terms of service.
This website https://theaesthete.com.au/ and all other associated social media, web content and digital platforms are operated and run by The Aesthete Collective ABN 73 429 798 913. By using this website you are acknowledging that you have read our terms and privacy. The Aesthete Collective is committed to protecting your personal privacy. Our privacy policy outlines the type of information that is collected by The Aesthete Collective and how we use and will protect it. By using this website, you are agreeing to accept the terms of our current privacy policy as described herein. If you do not agree with any part of this policy, you may not use our website.
SERVICES
The Aesthete Collective provides social media audits, marketing strategies, content workshops and photography. services Our services are subject to change at our sole discretion. The quality, quantity and description of the Services are as stated in the Scope of Services. We will perform and complete the services in accordance with the Contract provided. Services will commence once deposit has been received. We aim to provide timely services, so we require client co-operation when asking for meetings to be booked or information to be provided (ie. information from you to undertake audit or strategy) as to best serve you.
PAYMENT & CONRACT ARRANGEMENTS
The Aesthete Collective shall be entitled to receive full payment for any works that have been completed on agreement the client. The client is to cover any additional costs that may occur for location of shoot, out of pocket expenses, styling, model hire, accomodation, travel or transfers which may be invoiced upon completion of project. All payments must be received before The Aesthete Collective commences any work, images for photoshoots and any strategy documents will not be provided until payment has been made in full by the Client. The Aesthete Collective reserves the right to cancel and refund the client should the need/event arise if they see fit. The Aesthete Collective will invoice from Xero to clients email address provided and accepts payments via direct bank transfer, Credit or Debit card will incur an additional fee. Payments must be made within 7 business days of the Invoice date. All deposits are non refundable.
QUOTES & PRICING
Quotes are custom to each client depending on your requirements. They are valid for 7 days and are subject to change after this date. During the process if the scope of the work changes, an updated quote or the updated price will be communicated to the client. The Aesthete Collective will never invoice you an amount unless previously agreed on. Certain jobs may require extra hours or extra editing times, this will be communicated prior to undertaking the works. No further works will be undertaken outside of the scope of work until written consent from the client (you) is received.
PHOTOGRAPHERS CREDIT
When the Client uses finalised images on Social Media Platforms or in publications, it’s appreciated where possible that photographers credit is given as listed below:
Social platforms - @aesthetecollective
Publications - Lulu Cavanagh
Print media and external marketing credit is required.
USAGE
Where The Aesthete Collective Provision of Services involves Photography or Retouching, The Aesthete Collective standard included license of the Images to the Client covers use of the final edited images only, for distribution on their own social media accounts or in house branded or printed collateral for an agreed usage period time frame. Images may be distributed on Social Channels, Print and Web use. For Advertising usage, such as billboards, promotional signage further fees are applicable to the Client and will be agreed upon and paid in full before distribution. If The Aesthete Collective is not notified, client will be invoiced for fees.
The Aesthete Collective remains the owner of any images, video content, documents or strategies provided to the client.
Without limiting The Aesthete Collective rights, the Client agrees that The Aesthete Collective can use photographs and images taken at the location and other material The Aesthete Collective creates or provides (all Materials) for promotional purposes including as examples of The Aesthete Collective work and in any brochure, newsletter, manual, report, website or other media, and such use may include the Client’s corporate name or other IP as it appears in the Materials, without liability or compensation to the Client, and The Aesthete Collective may also alter the Materials, determining to include or remove the Client’s name or other IP, without prior client approval. The Aesthete Collective reserves the right to subcontract any Services that The Aesthete Collective has agreed to perform for the Client as The Aesthete Collective sees fit.
CLIENTS CHOICE
The Aesthete Collective provides clients with consultancy advice, professional and trade recommendations, photographic and/or strategy. However, ultimately we respect that the final choice for any creative direction, product purchase, design or colour scheme; or choice of tradespeople will be the client’s final decision.
CANCELLATIONS & POSTPONEMENT SET & PRODUCT STYLING / SHOOT PRODUCTION
All deposits made to The Aesthete Collective are Non Refundable. These deposits are to book in a scheduled agreed date with the client, which means other work will be turned away to keep the secured date for your booking. If a shoot is cancelled within 24 hours of the shoot date, the client shall also pay 100% of The Aesthete Collective anticipated fee and 100% of the anticipated fees of any subcontractors booked for the job. If a cancellation is made within 2 days of the photoshoot, The Aesthete Collective reserves the right to charge the Client the full Fee regardless of how much work has been carried out prior.
ADVICE AND LIABILITY
The Aesthete Collective may suggest advice or strategy information, this is to be taken as suggestions only. The Aesthete Collective takes no responsibility for any results or actions taken by the client from suggestions or advice proposed by The Aesthete Collective. This includes but is not limited to, adverts and strategies not performing, any recommendations or referrals of extra or outside contractors, software, services or trades and actions that may follow.
PERSONAL INFORMATION
The Aesthete Collective will respect and protect your privacy, and all information given will only be accessible to The Aesthete Collective . When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the Personal Information. Your data and private information will never be shared or on sold to third party. If required to share any information, including but not limited to logins, or statistics, the client will be asked and no actions will be taken until confirmation from the client has been received.
CHANGES TO OUR POLICY
The Aesthete Collective reserves the right to change this privacy policy at its convenience. We encourage you to visit the site frequently to stay informed and up to date.
CREDIT NOTES
Please note our credit notes are only valid for six months due to pricing increases, industry changes and wage costs.
OUR PRODUCT
We endeavour to ensure that all the products on our website are accurately described, and we rely on information provided to us by our suppliers. We will attempt to guarantee that all colours are displayed accurately, however some may vary depending on screen types. If the customer is not happy with these products, this will be considered as a change of mind and expense of the customer. If you have an issue with a digital or physical product, please email Lulu@aesthetecollective.com.au
ORDER COMPLETION
Once you have placed an order and we have processed your payment we will provide you with an order confirmation by email. We will dispatch your order as soon as payment has come through to our accounts, and you will be given a tracking number. This means your products are now in the hands of a local carrier. Any digital products will be sent straight through to your email address provided at time of sale. Please check your junk email and then contact us if you have any issues.
We want you to be happy with your products that you have purchased from The Aesthete Collective. Some of our products such as prints are shipped directly from the manufacturers, if there are any problems with your order we will be in touch with them on your behalf.
CONTACT DETAILS
For enquires regarding privacy issues or anything in the T&C’s above, please contact Lulu@aesthetecollective.com.au